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Currently in D365 when a Retail Discount is applied to the sales order line there is no record of which Retail Discount was applied to the sales transaction. With the current system functionality in D365, there is no easy way to report on historical discount offer and measure the effectiveness of a particular discount offer. We would like to have the ability to attach the discount offer applied to the sales order lines.
STATUS DETAILS
Under Review
Administrator on 10/11/2019 5:42:24 PM
Thank you for your feedback, but we need some clarifications.
After the Cash & Carry or Customer orders are created in POS, you can run the P-Job and then navigate to the "Retail store transactions" form. From there you can select a transaction and then view the discount amount and the discount name applied to various lines of the transaction/customer order. Since this data is in HQ, so I believe you should be able to use it for reporting purposes. Infact, there is a sample report named "Top discounts report" which depends on this information. Can you please take a look and let us know if you find any gaps.
Sincerely,
PM,
Microsoft.